Privacy Policy

Last updated: September 1, 2026

This Privacy Policy explains how Aspect ("Aspect", the "Site", "we", "us", or "our") collects, uses, stores, and discloses your personal information when you visit aspectlighting.co, use our services, purchase products from us, or otherwise communicate with us in connection with the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to any person who uses our Services, including customers, website visitors, and other individuals whose personal information we collect in accordance with this Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our business practices, Services, or for operational, legal, or regulatory reasons.

When changes are made, we will publish the updated Privacy Policy on the Site, revise the "Last updated" date above, and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide and operate our Services, we may collect personal information about you from a variety of sources, as described below.

The information we collect and how we use it will depend on how you interact with Aspect and our Services.

In addition to the purposes specifically described in this Privacy Policy, we may use the information we collect to communicate with you, provide, maintain, and improve our Services, comply with applicable legal obligations, enforce our Terms of Service and other policies, prevent misuse or fraud, and protect our rights and the rights of our customers, users, and others.

What Personal Information We Collect

The personal information we collect depends on how you interact with our Site and Services.

When we refer to "personal information", we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.

The categories of personal information we may collect are outlined below.

Information We Collect Directly from You

Information you provide directly to us through the Services may include:

Contact information, such as your name, residential or shipping address, telephone number, and email address.
Order information, including your name, billing address, delivery address, payment confirmation details, email address, and telephone number.
Account information, including usernames, passwords, security questions, and other information used to create or protect your account.
Customer support information, including information you choose to provide when contacting us, submitting an enquiry, requesting assistance, or otherwise communicating with Aspect.

Certain features of our Services may require you to provide specific information.

You may choose not to provide this information; however, doing so may prevent you from accessing or using certain features of the Site or Services.

Information We Collect About Your Use of the Site

We may automatically collect information about how you interact with our Site and Services ("Usage Data").

To collect this information, we may use cookies, pixels, web beacons, and similar technologies ("Cookies").

Usage Data may include information about your device, browser, network connection, IP address, account activity, pages viewed, interactions with our Site, and other information concerning how you access and use our Services.

Information We Receive from Third Parties

We may also obtain personal information about you from third parties, including vendors and service providers that collect or process information on our behalf.

These may include:

Companies that provide services necessary to operate our Site and Services, including Shopify.
Payment processors that collect and process payment-related information, such as bank account information, credit or debit card details, billing information, and payment confirmation data, in order to complete transactions and provide the products or services you request.
Advertising, analytics, marketing, and technology providers that may collect certain information when you visit our Site, interact with advertisements, or open or click emails sent by us. These technologies may include pixels, web beacons, software development kits, third-party libraries, and Cookies.

Any personal information obtained from third parties will be handled in accordance with this Privacy Policy.

Please also refer to the section titled Third Party Websites and Links below.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services. We use your personal information to deliver our Services and fulfil our contractual obligations to you. This may include processing payments, fulfilling and delivering orders, providing notifications regarding purchases, returns, exchanges, accounts, and other transactions, maintaining customer accounts, arranging shipping, and facilitating returns or exchanges.
Marketing and Advertising. We may use personal information to send marketing, promotional, or advertising communications through email, text message, postal mail, or other channels and to display advertisements for products or services that may be relevant to you. We may also use this information to personalise our Site, Services, and advertising. Where applicable to residents of the European Economic Area ("EEA"), these activities may be based on our legitimate interest in marketing and selling our products pursuant to Article 6(1)(f) of the GDPR.
Security and Fraud Prevention. We may use personal information to detect, investigate, prevent, or respond to suspected fraudulent, unlawful, malicious, or unauthorised activity. If you create an account with Aspect, you are responsible for maintaining the confidentiality and security of your account credentials. You should not share your username, password, or access information with others. If you believe your account has been compromised, please contact us immediately. Where applicable to EEA residents, these activities may be based on our legitimate interest in maintaining the security of our Site and Services pursuant to Article 6(1)(f) of the GDPR.
Communication and Service Improvement. We may use your personal information to respond to enquiries, provide customer support, improve our Services, and maintain our relationship with you. Where applicable, these activities are carried out on the basis of our legitimate interests in providing effective customer service and operating our business in accordance with Article 6(1)(f) of the GDPR.

Cookies

Like many websites, Aspect uses Cookies and similar technologies.

For information regarding Cookies used in connection with Shopify, you may review Shopify's Cookie Policy at:

https://www.shopify.com/legal/cookies

We use Cookies to operate and improve the Site and Services, remember your preferences and previous actions, conduct analytics, and better understand how customers and visitors interact with our website.

We may also allow third-party service providers and advertising partners to use Cookies or similar technologies to help personalise services, content, products, and advertising displayed on our Site and other websites.

Most internet browsers accept Cookies automatically by default. You may configure your browser to remove, reject, or block Cookies through your browser settings.

Please be aware that disabling or blocking Cookies may negatively affect your experience and may cause certain features or functionality of the Site to become unavailable or operate incorrectly.

Blocking Cookies may also not completely prevent information from being shared with third parties, including advertising partners.

Your browser may allow you to transmit a "Do Not Track" signal. Like many websites, our Site is not currently designed to respond to these signals.

Additional information regarding "Do Not Track" signals may be available at:

http://www.allaboutdnt.com/

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties where necessary to provide our Services, fulfil contractual obligations, operate our business, comply with legal requirements, or for other legitimate purposes described in this Privacy Policy.

We may disclose your information:

To vendors and third-party service providers that perform services on our behalf, including IT services, payment processing, analytics, customer support, cloud hosting and storage, order fulfilment, and shipping.
To marketing and business partners that assist us in providing services, marketing products, or displaying advertisements. These partners process your information in accordance with their own privacy policies.
When you instruct us, request that we do so, or otherwise consent to the disclosure of information to another party, including when necessary to deliver products to you or through your use of social media integrations, widgets, or login services.
To our affiliates or companies within our corporate group where necessary to operate and manage our business.
In connection with a business transaction or corporate restructuring, including a merger, acquisition, insolvency, bankruptcy, or sale of assets.
Where disclosure is required to comply with applicable laws, court orders, subpoenas, warrants, regulatory requirements, or similar legal obligations.
Where necessary to enforce our Terms of Service or other policies, protect our Services, defend our rights, or protect our customers, users, employees, or others.

During the preceding 12 months, we may have disclosed categories of personal information including:

Identifiers, such as basic contact details and certain account or order information.
Categories of personal information covered by applicable consumer or privacy legislation, including contact and transaction information.
Commercial information, including purchases, orders, shopping activity, and customer support interactions.
Internet or electronic network activity, including Usage Data.
Approximate geolocation information derived from IP addresses or similar technical methods.

These categories of information may be disclosed to:

Vendors and third parties that provide services on our behalf, such as internet service providers, payment processors, fulfilment providers, shipping partners, customer support services, and analytics providers.
Business and marketing partners.
Affiliates and related entities.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you unless permitted by applicable law or with your consent where consent is required.

Third Party Websites and Links

Our Site may contain links to websites, platforms, applications, or services operated by third parties.

If you follow a link to a website or platform that is not owned or controlled by Aspect, we recommend reviewing that third party's privacy policy, security practices, and terms and conditions.

Aspect is not responsible for the privacy, security, availability, accuracy, completeness, or reliability of third-party websites or platforms.

Information shared through public or semi-public areas, including third-party social networks, may be visible to other users of those platforms and may be used by third parties independently of Aspect.

The inclusion of a third-party link on our Site does not, by itself, constitute an endorsement of that third party, its website, its products, services, owners, or operators unless expressly stated otherwise.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children.

If you are a parent or legal guardian and believe that a child has provided personal information to us, you may contact us using the details provided below to request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share", as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures to protect the personal information we collect and maintain.

However, no security system or method of electronic transmission is completely secure, and we cannot guarantee absolute or "perfect" security.

Information transmitted to us may also be vulnerable while in transit. We therefore recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

The length of time we retain your personal information depends on various factors, including whether the information is needed to provide our Services, maintain your account, complete transactions, comply with legal or regulatory obligations, resolve disputes, prevent fraud, or enforce our contracts and policies.

Your Rights

Depending on your location and applicable privacy laws, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may only apply in certain circumstances. In some cases, we may lawfully decline or restrict a request.

Your rights may include:

Right to Access / Know: You may have the right to request access to personal information that we hold about you, including information about how we collect, use, and disclose it.
Right to Delete: You may have the right to request deletion of certain personal information we maintain about you.
Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
Right to Portability: In certain circumstances, you may have the right to receive a copy of personal information we hold about you or request that it be transferred to another party.
Restriction of Processing: You may have the right to ask us to stop or limit certain ways in which we process your personal information.
Withdrawal of Consent: Where we rely on your consent to process personal information, you may have the right to withdraw that consent at any time.
Appeal: Where applicable, you may have the right to appeal a decision we make concerning a privacy request, including by replying to a communication informing you that the request has been denied.
Managing Communication Preferences: You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in those communications. Even if you unsubscribe from marketing communications, we may continue sending transactional or non-promotional messages relating to your account, purchases, deliveries, or other transactions.

You may exercise applicable privacy rights through options available on our Site or by contacting us using the details provided below.

We will not discriminate against you because you exercise a privacy right available to you under applicable law.

Before responding to certain requests, we may need to verify your identity using information such as your email address, account details, or other identifying information.

Where permitted by applicable law, you may also appoint an authorised representative to submit a request on your behalf. Before accepting such a request, we may require evidence that you have authorised the representative to act for you and may require you to verify your identity directly with us.

We will respond to valid requests within the time periods required by applicable law.

Complaints

If you have concerns or complaints regarding how Aspect collects, uses, stores, or handles your personal information, please contact us using the information provided below.

We will review your complaint and respond as appropriate.

If you are dissatisfied with our response, you may have the right, depending on your jurisdiction, to raise your complaint with the relevant privacy or data protection authority.

Residents of the European Economic Area may find information regarding relevant supervisory authorities through the European Data Protection Board.

International Users

Your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside.

Information may also be processed by our staff, service providers, fulfilment partners, technology providers, and other third parties located in different countries.

Where personal information is transferred outside Europe and applicable law requires additional safeguards, we may rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent arrangements approved by the relevant authority in the United Kingdom or another applicable jurisdiction, unless the recipient country has been recognised as providing an adequate level of protection.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or the way Aspect handles personal information, or if you wish to exercise a privacy right available to you, please contact us:

Aspect
Bailey Eipper
1242 Old Narrandera Rd
Euberta NSW 2650
Australia

Email: contact@aspectlighting.co
Phone: 02 6922 3260

Unless otherwise expressly stated and subject to applicable privacy legislation, Aspect is responsible for determining how and why personal information collected through our Services is processed.